Q: What payment types can I choose to pay my order on your website?
A: We accept payments by Paypal, Western Union, and checks. Paypal is our preferred method of payment. If you have no paypal account, you can also pay by main credit cards, such as Visa MasterCard, Discover and American Express.As for Western Union,you can visit their site (https://wumt.westernunion.com/info/faqIndex.asp )for more details .You will get a money transfer control number (MTCN) after you finished the transfer. Please tell us by Email or MSN the MTCN, your full name, the exact amount and your address.We will send you the items once your information has been verified.

Q: What information should I include with my payment?
A: You must include your character's name, server and faction to avoid unnecessary delay. We will not be able to deliver anything without your character's name.

Q: How long does it take for me to get the gold after I have made the payment?
A: Most orders will be delivered within 12 hours. As for new customers , we need to complete the call verification,this may cause a delay. If you paid by echeck, then we will only process the order after your payment clears.We have staffs processing orders 24 hours a day, 7 days a week.

Q: How are you going to deliver the currency I bought to my character?
A: As for world of warcraft,gold you ordered will be sent to your character via in-game mailing system. Gold will arrive at your mailbox almost instantly . As for other games, such as FFXI\DDO\GW,etc, we need to trade with you face to face in the game.

Q: Does WOWGOLDVIP support price matching?
A:We guarantee that you won't find a better value anywhere else, and if you do, just include the website address of the competitor offering a lower price in your order details, and we will consider matching their price, provided that they are a well-established service. Auctions do not qualify for this offer.

Q：Do you provide any kind of refund?
A: The answer is yes.If do not want to wait for the delivery,or you do not need the gold or powerleveling anymore,then we can refund you the unused payment .

Q:Is it safe buying gold or powerleveling here?
A:We are by far the most secure company out there as we guarantee all our customers against fraud. We have no knowledge of Blizzard banning player accounts that purchase gold or powerleveling from legitimate seller like us (who doesn't use cheat-ware, robots, and macros to farm gold).